Sam at check in was superb! Friendly, helpful and efficient. He sorted out a second room for us across the hall. A lovely welcome to the hotel from Sam! The bar and restaurant staff were also very friendly and helpful. Our rooms were very comfortable and well equipped. Our rooms were also ready before the 3pm check in time which was very convenient after an early morning flight.
Catherine
diciembre de 2024
Second time staying at the hotel and the staff were very friendly and helpful to the point that my 7 year old daughter said to me " Dad do you know why I like this hotel, it's because the people are really nice". The rooms are good enough plenty of towels,tea and clean. The bar and restaurant and nice with plenty of options to eat at breakfast.
Matthew
diciembre de 2024
The lounge areas were lovely and quite luxurious for sitting and having a drink or a crossword in the evening. The swimming pool was quiet, easy to access and a nice addition. It was very close to bus stops which was very handy and there were a few shops and cafes within a few minutes walk. I really liked having two real beds rather than a sofa bed for the kids! The real star of the show was the staff - in particular Sam! He made us feel like VIPs! All of the staff were very attentive and polite. Anything we asked or needed, nothing was too much trouble for Sam!
Rose
enero de 2025
The room was fantastic and clean, great facilities, nice touch with a couple bottles of water being in the fridge, plenty of choice for the tea and coffee making facilities, bed comfortable and nice touches with the dressing gown and slippers in the wardrobe which were available to wear. The temperature control in the room was a bit temperamental so it was quite warm at times, but thats probably because i didn't know what i was doing with the temperature control system. The staff were exceptional, reception, bar and serving staff all fantastic. Loved the welcome drink on arrival at reception never had that even in hotels that were more expensive. Food and drinks were good also. Never felt uncomfortable even though it was my first time staying in a hotel by myself, everyone was very friendly. Also very comfortable seating areas all around the hotel including in the bar area.
Stacey
enero de 2025
The only down side was I had disability badge and was still charge to park in disabled bays. And then the other been my daughter was looking forward to the sauna upon booking I did ask at the spa and reception at hotel who knew my daughters age and advised the times open instead of my daughter couldn’t use the sauna or jacuzzi which is the only reason we booked. We live 10 mins drive from the hotel and was a little treat for my daughter but overall we Enjoyed our stay and will be back again for sure. The house steak in the restaurant was cooked perfect and so tasty. My daughter gave our stay 10 out of 10 so that’s the same from me. While ever she’s happy so am I. Thankyou
Leane
enero de 2025
The staff were all extremely friendly and welcoming. Nothing was too much trouble and made us feel very welcome. The restaurant service was great, we attended on New Year’s Eve so the hotel was busy but this had no impact at all on the service. Our daughter is 10 and she was made to feel very welcome and the staff were all friendly too her which made her feel special, some hotels make children feel like an inconvenience again nothing was too much trouble. We will definitely stay again. We had a great time.
Rachel
enero de 2025
Visited the hotel as part of my birthday weekender with friends. Breakfast was very good - nice selection of hot and cold buffet, fruits, cereals and pastries. Good restuarant for lunch and dinner too. Restuarant staff, especially Gigie (front of house), were very kind and friendly. Swimming pool and gym were great, although showers ran out of bodywash and shampoo. Hotel is about 10 minutes walk away from station. Rooms are warm, well stocked and comfortable. Thanks Crowne Plaza Leeds!
Tas
enero de 2023
Everything about the hotel was perfect for our stay.
Susan
septiembre de 2024
Good sized room with great facilities including a fridge, an iron and a large flatscreen TV. Room was comfortable and quiet with a nice view from the window. Staff were friendly and helpful. Swimming pool was nice. Great bar and breakfast too.
Phil
noviembre de 2024
Lovely staff, on site parking, big comfy beds that felt like I was falling asleep on a cloud. Pool a real bonus and although it's more competitive temperature than leisure, it was beautiful to float here and let it soothe my aching bones whilst the sun streamed in through the huge windows. Breakfast was the usual Crowne Plaza standard of utterly wonderful with almost everything you could wish for to start the day. Their scrambled eggs are fantastic!
Justthescotswummin
octubre de 2024