Crowne Plaza Leeds by IHG

Second time staying at the hotel and the staff were very friendly and helpful to the point that my 7 year old daughter said to me " Dad do you know why I like this hotel, it's because the people are really nice". The rooms are good enough plenty of towels,tea and clean. The bar and restaurant and nice with plenty of options to eat at breakfast.

Our family stayed for 4 nights in total for our daughters graduation and the staff were exceptional! Nothing was too much trouble, no matter what we needed. Jade was the main person we spoke to at reception and she was incredible. She made sure our rooms were beside each other even though they had been booked separately. She took a great interest in our trip and when we returned after the graduation she congratulated our daughter and offered to take a group photo of us on the stairs. All of the staff were so cheerful and helpful, we had an amazing stay.

I was very impressed with the room size and space. the hotel was very nice indeed. breakfast was reasonable. staff were very pleasant. only issue was that the bed could have been a bit larger for the size of the room. it felt cramped and the only other thing was the window didnt seal properly so it was noisy from the road and we were on floor 5. so i bet it was even noisier lower down. that said it was very nice and enjoyed our stay.

The room was lovely. Good quality toiletries. Plenty of room. Parking on site. Very comfy bed but only 3 pillows for 2 of us, which wasn't a problem as I only sleep with one, but would have been if we both wanted 2. All you need really for a reasonably comfortable stay.

The room was fantastic and clean, great facilities, nice touch with a couple bottles of water being in the fridge, plenty of choice for the tea and coffee making facilities, bed comfortable and nice touches with the dressing gown and slippers in the wardrobe which were available to wear. The temperature control in the room was a bit temperamental so it was quite warm at times, but thats probably because i didn't know what i was doing with the temperature control system. The staff were exceptional, reception, bar and serving staff all fantastic. Loved the welcome drink on arrival at reception never had that even in hotels that were more expensive. Food and drinks were good also. Never felt uncomfortable even though it was my first time staying in a hotel by myself, everyone was very friendly. Also very comfortable seating areas all around the hotel including in the bar area.